Greetings.
When using ManageEngine ServiceDesk Plus Cloud for any Actions that require a request ID.
IE: Find Request in ManageEngine ServiceDesk Plus Cloud or Update Request in ManageEngine ServiceDesk Plus Cloud
The test action always results in
Example on simple lookup of a newly created request would be
Ticket Request ID 577000002790258 exists.
Troubleshoot error supplies no useful information.
I am able to use Actions, such as write to Teams Channel and the Request ID will be outputted.
Earlier examples
Any assistance with this would be greatly appreciated.
Best answer by Danvers
View original