Question

Mailjet contact lists not showing up in Zapier


I want to connect GravityForm to Mailjet : 

 

I can retrieve every forms and submissions from Gravity Form, but I cannot retrieve any of my MailJet contact list :

 

I added the MailJet account with a SubAccount API Keys. In MailJet I can see I have several contact lists on my account :
 

 

How can I retrieve these contact lists in Zapier ?


13 replies

Userlevel 7
Badge +14

Hi @aflouw 

Help articles for using Mailjet in Zaps: https://www.mailjet.com/resources/integrations/zapier/

 

If you know the Contact List ID, which will be a number as indicated by the 123 icon, then you can use the ‘CUSTOM’ tab to set a static value.

 

Hello Troy,

 

Thank you for your reply.

 

I tried to use a custom value and use the ID of the MailJet list. Unfortunately, when I ran the test, I had an error :
 

I tried to close and re-open Zapier, to start over, to re-connect MailJet, but nothing was working.

 

Do you have any suggestions ? Thank you 

Userlevel 7
Badge +14

@aflouw 

We would need to see screenshots with how your Zap step ‘ACTION’ section is configured.

 

@Troy Tessalone 

 

Here is the Newsletter contact list from my MailJet account :

 

 

And here is the step “ACTION” from the MailJet Zap, with the email coming from Gravity Form :

 

Do you see any issue ? Thank you.

Userlevel 7
Badge +14

@aflouw 

Zap step config looks correct.

Check your Mailjet Zap app connection here: https://zapier.com/app/connections

Help article from Mailjet to reference: https://documentation.mailjet.com/hc/en-us/articles/360043696873-Zapier-user-guide

You may need to try reaching out to Mailjet Support for help.

@Troy Tessalone

 

I checked the MailJet Zap app connection. I can see I have one connection :

 

When I click on it, I can see the details :

 

I will try to reach MailJet support and keep you informed, thank you.

Userlevel 7
Badge +14

@aflouw 

Try “TESTING” the Zap app connection using the button [...].

 

@Troy Tessalone 

 

The test is successful : 

 

Userlevel 7
Badge +14

@aflouw 

Best to reach out to Mailjet Support.

May be related to your Mailjet plan or settings or permissions for the connected Mailjet account in Zapier.

@Troy Tessalone 

 

Yes I will reach out the MailJet support. I will keep you informed for futur reference. Thank you !

Hello, I said I was going to keep you informed, but unfortunately the MailJet integration has been abandonned in my project. Thank you.

same issue for me 

 

Userlevel 7
Badge +6

Hi @jalmin,

Could you check if you connected to Mailjet in Zapier using a sub-account API key that doesn't share the same contact lists as the main account?
 
36e2b19e365d4ee021fafa594c37363a.png

This is typically the culprit when lists aren't loading.

Hopefully, this helps!

 

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