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Best answer

Mailing List capture - Trigger partner failure: key.match is not a function

  • 18 April 2024
  • 3 replies
  • 16 views
R
Userlevel 1

I have a simple Zap set up:

When a new order is created in BigCartel,
it creates a form submission in Kajabi

basically adds the person to my mailing list.

It has been working fine for months, but from yesterday I have been receiving emails advising me there is an error with it.

this is the error message:

"Trigger partner failure: key.match is not a function"

Has something changed somewhere that I need to fix please? Thanks for your help

icon

Best answer by Troy Tessalone 18 April 2024, 16:33

View original

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @RKE 

Check if the Zap trigger step needs to be updated. (help)

Check your Zap trigger app connection in Zapier here: https://zapier.com/app/connections

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
R
Userlevel 1

Thanks Troy, yes, it turned out there had been some update so I needed to recreate the trigger step. Thanks for your help!

ken.a
Userlevel 7
Badge +6

That’s awesome @RKE! A huge thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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