Skip to main content
Question

Mailchimp task stopped due to Zap being turned off during execution

  • June 13, 2025
  • 4 replies
  • 30 views

The Zap gets turn off right away after turning it on. When testing I get 

 

Task was stopped because its Zap was turned off during its execution.

However, I can not get anywhere any log to understan the root cause and fix it

I have tried

  • Test connection to Mailchip and Airtable succesfully
  • Update Zap configuration to keep Zap turn on
  • Test the steps succesfully
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • June 13, 2025

Hi ​@Factor Meetings 

Help link about the error: https://help.zapier.com/hc/en-us/articles/16815648307853-Error-Task-was-stopped-because-its-Zap-was-turned-off

 

Try turning on the Error Ratio Override for the Zap.

 


jhon_739
  • New
  • 9 replies
  • June 13, 2025

The Zap likely turns off due to an error mid-execution. Try running it manually and review each step’s input closely to catch what’s causing the stop.


  • Author
  • Beginner
  • 1 reply
  • June 27, 2025

I turn on the Erro ratio to Keep running if errors occur, and tested my zap, but the Zap keeps turning off immideatly

Test Result

 

Email Notification received after turning on the Zap

 


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6780 replies
  • June 27, 2025

Hi ​@Factor Meetings,

This issue may be related to an outdated version of the Airtable app. Could you please update your Airtable trigger to the latest version? Once done, try creating a new connection and double-check that the app version is fully up to date.

You can learn more on how to update app to the latest version here: https://help.zapier.com/hc/en-us/articles/18755649454989-App-versions-in-Zapier

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!