Hi @Cazbot Shiny
For us to have full contacts, post screenshots with how your steps are outlined and configured.
Help articles for using Squarespace in Zaps: https://zapier.com/apps/squarespace/help
Hello,
I recently had this same issue trying to connect a Squarespace form into Mailchimp via Zapier.
Eventually I discovered that if the ‘Email Signup’ setting is activated on the email address field of the Squarespace form (this adds subricbers to your Squarespace database), then it flags the email address as invalid for Mailchimp.
If you remove this setting on the email field to limit subscriptions into Squarespace, then your zap will work and send the email to Mailchimp.
This seems like a bug to me, but perhaps there’s something regulatory here about putting the email into two databases - I’m not sure. I tried to open a bug but got the response that I ‘don’t have email support in my plan’… but this seems like a bug they should investigate to me!
Give that a go, will be curious to see if it fixes it for you too!
Amy
Thank you - I found a workaround but will try this at some point because it would be handy to have it work - I’ll post here when I do (no longer a priority job so it will be in a while).
Much appreciated
Caroline