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Question

Learnworlds Zap connection failing with "Please check your email and password" error

  • 27 November 2023
  • 6 replies
  • 44 views
A

Hi,

I am trying to add an additional Learnworlds connection, but when I tried signing in using my Learnworlds credentials, it said, “Please check your email and password." For some reason, it won't let me connect my Learnworlds account. We didn’t change anything at all.

Please help.

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Achieve Beyond 

Good question.

Check that your UN/PW combo is correct.

Here’s a tip:

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

Hi @Troy Tessalone,

 

Upon checking, my UN and PW are correct. I also tried logging in using a different browser, but the same error occurred.

Troy Tessalone
Userlevel 7
Badge +14

@Achieve Beyond 

If you are able to login to LearnWorlds here: https://account.learnworlds.com/login

But not when trying to connected LearnWorlds to Zapier here: https://zapier.com/app/connections

Then you should reach out to LearnWorlds Support for help troubleshooting.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

This is not a LearnWorlds issue. It is an issue with the Zapier API. We tried creating a connection from Zapier with 3 separate LearnWorlds accounts and all of them have the same error.

Please look into this ASAP

A

This issue is disrupting our workflows. Please review and resolve this ASAP.

Troy Tessalone
Userlevel 7
Badge +14

@Achieve Beyond 

FYI: Most Zap apps are created and managed by the app developer using the Zapier Developer Platform.

You should try reaching out to LearnWorlds Support to have them check their Zap app.

Or you can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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