Hi everyone,
I’ve been struggling with an issue where my Zapier integration with Facebook Lead Ads works fine during testing, but it doesn’t receive any real leads once the campaign is live.
Here’s what I’ve already tried:
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Reconnected Facebook Lead Ads in Zapier
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Granted all necessary Lead Access permissions
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Selected the correct page and form
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Tested the form using Meta’s Lead Ad Testing Tool — last week it pointed to a specific issue, but now it just says “something went wrong”
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Deleted/recreated test leads
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Confirmed CRM permissions (we're using kvCORE/BoldTrail)
Zapier’s internal test shows that everything is working, but live leads aren’t triggering the zap and are not delivered to kvCORE.
Has anyone experienced this before? Any insight or workaround would be really appreciated. I’ve been stuck on this for a while.
Attaching screenshots as well. Thanks in advance!