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Best answer

Lead information not showing in Gmail and Google Sheets

  • May 14, 2025
  • 2 replies
  • 22 views
T

Hello chat,

So i have this big issue where i made a zap that as soon as the lead fills the facebook form, it sends automatically a mail to our team and creates a row in sheets.

I’ve noticed quite a few times now that the zap isn’t sending all the informations properly, so sometimes we’d have to do that by hand but, everything in zapier is filled properly ( like in the sc i added to this text will the the proper fieldmapping, i will also put the missing fields in)

But then as the nexts screen shots will show you i get nothing on the other supports (gmail and sheets)

Best answer by Troy Tessalone

Hi ​@teach'r 

If you have different FB Lead Ad Forms, with different field names, then that may be why data is missing.

For us to have more info, post screenshots showing how each Zap step is configured in the CONFIGURE tab while in EDIT mode.

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • Answer
  • May 14, 2025

Hi ​@teach'r 

If you have different FB Lead Ad Forms, with different field names, then that may be why data is missing.

For us to have more info, post screenshots showing how each Zap step is configured in the CONFIGURE tab while in EDIT mode.

 

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • 6780 replies
  • May 15, 2025

Hi ​@teach'r,

I just noticed your post and wanted to see how things are going. Were you able to make any progress with Troy’s suggestion?

If you're still needing help, feel free to give us a shout. We'd love to assist further! 🤗

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