Keeping track of OpenAI version updates and addressing incomplete status issues

Zapier’s Change log + Open AI app release notes are the only reliable way to track updates. The new “incomplete” status appears when Open AI blocks or trims the response due to updated safety rules, try enabling Raw Response or adjusting safety settings to fix it.

Hi ​@gretel711 

For us to have more info about what you are referring to, post screenshots showing the “incomplete” status.

You can search Zap Runs by a term to see which Zaps are using that value.

This can help you identify which Zaps are using a certain OpenAI version.

Here Troy - this is where the response was cut off. Before it was working well.

​@gretel711 

Help links for using OpenAI in Zaps: https://zapier.com/apps/openai/integrations#help

Be sure to check OpenAI Status page for recent/ongoing incidents that may be impacting the Zap Runs: https://status.openai.com/

Response indicates the incomplete status was due to max_output_tokens.

OpenAI help link about the incomplete details: https://platform.openai.com/docs/guides/reasoning#controlling-costs

GSearches on the issue: https://www.google.com/search?q=openai+status+incomplete+max_output_tokens

TIP: Try sharing the screenshot with ChatGPT and asking for help explaining the issue.

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help