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Hi @OTSS 

Good question.

To help us, please post screenshots with how your Zap steps are configured.

Also, check your Zap Runs to see the DATA IN/OUT for each Zap step to help you troubleshoot: https://zapier.com/app/history/

Sure thing! I did post above but maybe it isn’t showing.

 

Sorry! I misread your reply. I will post those shortly.

 

Zap runs have a green checkmark saying success.

 

@OTSS 

Can you post screenshots of these:

  • How your Zap steps are configured
  • DATA IN/OUT from your Zap Run steps

 

Zap Data IN/OUT

 

@OTSS 

I’d recommend refreshing the trigger test data and selecting a example that has the desired value populated.

Then remap the variable from step 1 to the step 2 name field.

Then turn the Zap ON, test again, and check your Zap Runs.

 

OBSERVATIONS

In Step 2, the mapped variable has “No data”.

 

In the Zap Runs for Step 2 DATA IN, the mapped variable looks like Contact Name First.

 

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