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Question

Kajabi Error: Email field missing

  • August 2, 2023
  • 1 reply
  • 57 views

Sasha High

Hey there, 

 

I am getting the following error when I am trying to do my Zap Kajabi and Hello Audio: 

Failed to create a listener in Hello Audio

Required field "Email" (email) is missing.

 

This is because in my action the email part of the fields email is not getting any data. Has anyone experienced this issue and if so how do I get this action to connect to my Kajabi emails? 

 

The “Contact Name” and “Field’s Full Name” is getting some data but not the emails. 

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 2, 2023

Hi @Sasha High 

Good question.

You need to remove these mapped fields as those are not email addresses:

  • Contact Name
  • Fields Full Name

You need to test with data examples from Kajabi that have a value present for the field:

  • Fields Email
    • Currently it has “No data”, which means it’s missing (blank, empty, null)