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Question

Jotfrom > HaloPSA Create Customer Address's not importing

  • 8 March 2024
  • 1 reply
  • 7 views
communitymember01

We have Jotforms customers fill out and I have setup A zap that can create a Customer & ones that can create users or sites.

however Non of them save the Address details (street, suburb, state etc)

 

I notice when setting up the Zap it has “Delivery_address” this is NOT a field in Halo so I assume this is the issue.
But I can’t modify in Zapier what the fields are.

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

ken.a
Userlevel 7
Badge +6

Hi there,

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured?

Also, please send a screenshot of the Data IN and Data OUT of the trigger’s Zap run in the Zap History? We’d need to see how the address is being pulled in from JotForm.

Thanks!

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