Hi.
I have been having some issues with my jotforms uploading to Zapier and then to Salesforce. I keep getting error message, The app returned "you're not authorized". The field values are going through to Salesforce but the files are not uploading.
Thank you for your help.
+14Hi
In Jotform, try adjusting your Security settings here:
https://www.jotform.com/myaccount/security
Make sure to uncheck “Required log-in to view uploaded files.”
Thanks for your suggestion, Troy. Unfortunately, that didn’t fix the issue, but I appreciate your help.
+14
For us to have more info, post screenshots showing how your Zap steps are outlined/configured along with the encountered error.
Help link for using files in Zaps: https://help.zapier.com/hc/en-us/articles/8496288813453-Send-files-in-Zaps
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