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Best answer

Jotform getting “502 Server Error” throttling errors

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107 replies

bhamkitt

Please add my email as well. Also, the above solution from SHC does not work if it’s a Sign Document instead of a Form. Just FYI. 

christina.d
Userlevel 7
Badge +9

Thanks @bhamkitt - appreciate you letting us know. I’ve added you to this as well.

It might be worth reaching out to them directly to see if they have any recommendations. We definitely still have the open bug report but sometimes it helps to hear directly from their users. 🙂

KlickTipp

We are also having this issue. Please add us to the list.

Zach H

@christina.d 
is this issue still ongoing ?
as long as we are using the new instant app we are good to go right  ?

christina.d
Userlevel 7
Badge +9

Hey there, @KlickTipp and @Zach H. I’ve added you both to the report as affected users! 

At the moment it is still open however some users have mentioned success updating to the New Submission instant trigger. We’ll continue to keep the thread updated if hear more.

Thanks again for flagging this here. 🙂

clic-et-moi

Hi, it seems that there isn’t any update so far and i’m encountering the same issue. Therefore I would like to be added on the list of users impacted by this issue please !

Thank you for keeping us updated and appreciate your work !

ken.a
Userlevel 7
Badge +6

Hi @clic-et-moi,

I have added you to the bug report of affected members. We will keep you in the loop via email or on this thread when there’s an update.

Thank you for your patience and understanding.

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