adding a webhook to create a ticket for new users.
connecting to jira service desk looks successful, as well as selecting the project, and request type.
however it doesn’t pull all the fields i want to populate. it pulls the string fields but the “Start Date” field doesn’t appear.
are date fields supported? i see in other posts that it is showing up?
the field is definitely in the project/request type/form. I can make it required which makes the ZAP fail error 400.
Thank you!
Best answer by SamB
Welcome to the Community
I did some checking and it looks like the Jira Service Management app only supports the following field types at present:
So unfortunately, Date fields don’t appear to be supported at the moment. We’ve got a feature request open to support other field types including Date fields so I’ve gone ahead and added your vote for that. I don’t know when that would be implemented by, but we’ll reach out to you via email as soon as it is!
+14Hi
You may want to try opening a ticket with Zapier Support here: https://zapier.com/app/get-help
+11Welcome to the Community
I did some checking and it looks like the Jira Service Management app only supports the following field types at present:
So unfortunately, Date fields don’t appear to be supported at the moment. We’ve got a feature request open to support other field types including Date fields so I’ve gone ahead and added your vote for that. I don’t know when that would be implemented by, but we’ll reach out to you via email as soon as it is!
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