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IXACT Contact CRM error: An error occurred while updating the entries. See the inner exception for details.

  • 9 January 2024
  • 6 replies
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Userlevel 1

How do I fix this error - "An error occurred while updating the entries. See the inner exception for details."

I am getting when trying to add a new contact to IXACT Contact

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Best answer by Troy Tessalone 9 January 2024, 17:54

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Userlevel 7
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Hi @SLUAP 

To help us have context, please post detailed screenshots with how your Zap steps are outlined and configured, along with the encountered error.

Userlevel 1

 

Userlevel 7
Badge +14

@SLUAP 

The phone values looks to have more than just a phone number, which could be causing the error.

 

The screenshots you provided are from the Zap Run.

To help us have context, please post detailed screenshots with how your Zap steps are outlined and configured, along with the encountered error.

Userlevel 1

I’ll  try that

Userlevel 1

Worked it out.  Thanks for the help!

Userlevel 7
Badge +6

That’s awesome news @SLUAP! Big thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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