Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Asked & Answered Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Issues with my Zap between Woocommerce & Monday

Hi all,

I am working on a zap between my Woocommerce and my Monday. 

While creating my zap, my trigger is a new order is received on Woocommerce. Then my trigger is to create an item on my Monday. I have all woking fine.

The issue is about the subitems : I have the subitem name and the quantity but the 2 informations are going on the same Monday column “subitem” instead of matching the fiels : item name → Subitem ID / quantity → quantity. 

I have tried several Formatter by Zappier and Looping by Zapier but still doesn’t work … Can anybody help me please ? 

Many thanks ! 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • March 17, 2025

Hi ​@SMARTCLIC 

For us to have more context, post screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings visible.

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor

Hi Troy, 
Here are the screens. 

Many thanks, 

Julia 

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • March 18, 2025

​@SMARTCLIC 

Try adding this Zap action: Monday - Create Subitem

 

 

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor

Hi Troy,

I have tried “update subitem” but it only works for one item and not all items 

I have also tried to “create subitem” but it doesn’t offer to map the subitem columns. 

Many thanks, 

Julia 

 

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • March 19, 2025

Hi ​@SMARTCLIC 

The original recommendation was to use Create Subitem rather than Update Subitem.

Do not add the Subitems in the Create Item step.

Instead add N steps for each Create Subitem.

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
Early access


Next Gen Zaps

Build and deploy automations from AI tools you already use. With Agentic Management, if anything breaks, the agent diagnoses the issue and proposes a fix.

Request access now


Terms & ConditionsAccessibility statement