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Question

Issues with my Zap between Woocommerce & Monday

  • March 17, 2025
  • 5 replies
  • 33 views
S

Hi all,

I am working on a zap between my Woocommerce and my Monday. 

While creating my zap, my trigger is a new order is received on Woocommerce. Then my trigger is to create an item on my Monday. I have all woking fine.

The issue is about the subitems : I have the subitem name and the quantity but the 2 informations are going on the same Monday column “subitem” instead of matching the fiels : item name → Subitem ID / quantity → quantity. 

I have tried several Formatter by Zappier and Looping by Zapier but still doesn’t work … Can anybody help me please ? 

Many thanks ! 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • March 17, 2025

Hi ​@SMARTCLIC 

For us to have more context, post screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings visible.

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
S
  • SMARTCLIC
  • Author
  • New
  • 2 replies
  • March 18, 2025

Hi Troy, 
Here are the screens. 

Many thanks, 

Julia 

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • March 18, 2025

​@SMARTCLIC 

Try adding this Zap action: Monday - Create Subitem

 

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
S
  • SMARTCLIC
  • Author
  • New
  • 2 replies
  • March 19, 2025

Hi Troy,

I have tried “update subitem” but it only works for one item and not all items 

I have also tried to “create subitem” but it doesn’t offer to map the subitem columns. 

Many thanks, 

Julia 

 

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • March 19, 2025

Hi ​@SMARTCLIC 

The original recommendation was to use Create Subitem rather than Update Subitem.

Do not add the Subitems in the Create Item step.

Instead add N steps for each Create Subitem.

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
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