Hi there, I have a simple Zap that takes a form submission from Webflow and uses that info to create a ticket in Linear. Today, this Zap stopped working, with the UI displaying an error saying the Linear account connection is expired. When I click on `Reconnect this account`, the action seems to succeed in Linear, but the connection still shows as expired in Zapier. Does anyone know the cause of this?
Here’s a screenshot of my Linear settings, which shows that Zapier is authorized
Best answer by SamB
Hi
Sorry to hear of the trouble with your Linear account. Hmm, looking at the screenshot it seems that the account you’re attempting to reconnect is a connection to an older version of the Linear app—as I’m seeing the version number (2.14.0) displayed:
Is the Zap using the latest version of the Linear app? If not, can you try upgrading it and adding a brand new Linear account connection to see if that sorts it?
Keep us posted on how it goes!
+11Hi
Sorry to hear of the trouble with your Linear account. Hmm, looking at the screenshot it seems that the account you’re attempting to reconnect is a connection to an older version of the Linear app—as I’m seeing the version number (2.14.0) displayed:
Is the Zap using the latest version of the Linear app? If not, can you try upgrading it and adding a brand new Linear account connection to see if that sorts it?
Keep us posted on how it goes!
Hi
+11Yay, that’s so awesome to hear
Do reach back out if you hit any other snags—always happy to help. In the meantime, happy Zapping! 😁⚡
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