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I get into i problem when i try to send the company mail from my Meta Lead Ad formular to my ConvertKit / Kit subscribtion list. It can easily send the standard “email” but my setup wont allow me to send the company mail as the mail from the Lead ad campaign. 

 

I have noted a few screenshots to illustrate. “arbejdsmail” is “company mail” in my language. And i do believe i get the right informations send fra Meta to Zapier. 

 

Hi @Spondia 

For us to have more info, post screenshots showing how your Zap steps are configured in EDIT mode so we can see the field mappings.

 

Help link:

 

So this is how it is setup. The Zap works if i just want the “email” send from Meta to ConvertKit, but it doesn’t when i want both companymail (arbejdsmail in my language) and email or just the company mail. That is where the issue appears

@Spondia 

The error indicates an invalid value was supplied for the email address.

Looks like dummy data is being used.

The Email field expects a valid email address.

 

How to test using the FB Lead Ads testing tool: https://help.zapier.com/hc/en-us/articles/8496061345805-Use-the-Facebook-Lead-Ads-testing-tool-to-create-sample-leads

 

 

Thank you for your help! Okay. I just tested it, but i wont work. But does that mean, that it isn’t possible to get the company mail send fra Meta Lead Ads → Zapier → ConvertKit or is there a solution for this so i can get the company mail send to my subscribtion list on ConvertKit?

@Spondia 

Need more info and screenshots about what didn’t work for us to have context.

@Spondia 

You can also try turning the Zap ON and testing live.

Then check your Zap Runs history details to see the DATA IN/OUT for each step to help you troubleshoot: https://zapier.com/app/history/

Okay. Thank you. I will try. The problem is when trying to send the company mail fra Meta Lead Ads to my ConverKit.

Hi @Spondia,

Once the Zap is on, please let us know if you’re still running into the same issue here. We’re happy to troubleshoot further!

Hi @ken.a, i have turned the Zap on and tried a lot of different ways to solve the issue, but i still run into the same issue so i would very much like more assistance so i hopefully can make this work.

Hi @Spondia,

 

Can you post a screenshot of your Zap Runs history details to see the DATA IN/OUT? Please ensure to obscure any sensitive information for security purposes. Thank you.

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