Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi Team,

 

I’m using a pretty standard flow to create a lead in Salesforce when a new typeform has been filled out. 

I am having an issue with multiple choice fields from typeform mapping properly and appearing properly in Zapier to be able to map. 

Some fields (below) populate with all of the custom questions and answers, but some only come up as pre-filled options in Zapier, but come out in Salesforce selecting all options, not just one selected in the form. Has anyone experienced this or can point me in the right direction :) 

 

Picklist one - multiple choice, more than one option permitted, shows up properly in Salesforce
 

 

Picklist two doesn’t show up properly in Zapier, can’t select correct options and shows up as all. 

 

example of pre-filled selected fields in Zap, can only populate apparel as a custom option

only custom option that shows up is apparel 😞 not the other categories. 

 

Please help me understand what I am missing <3 

Olivia

Hi @oliviasune 

Good question.

 

Select more than one value from the dropdown field

If you have a multi-select pick list field in Salesforce then you can select multiple items by using semicolon character ; between them.

Alternatively if you're passing data from a previous step, you can use Formatter to create a string with ; as the separator.

Ah I think I was missing the formatter piece! Thank you, will try that and see how that goes!

Reply


Terms & Conditions