Skip to main content
Question

issue with trigger facebook lead ads

  • March 12, 2025
  • 1 reply
  • 16 views

Hello Everyone, 

I have an issue on my zap since 10am this morning. I am using the trigger Facebook leadads pro but no leads triggered my zap since 10 am. 
I am using the same trigger on an other zap and it’s working perfectly. I tried to test my form and I don’t see it in my history. 

Do you have the same issue ?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • 9751 replies
  • March 12, 2025

Hi ​@Quentin B, welcome to the Community! 🎉

Has anything changed on the connected Facebook accounts permissions perhaps? Just wondering if someone might have accidentally revoked or changed Zapier’s access in some way. 🤔

Might be worth double-checking that the connected account still has the right permissions—see: What permissions do I need to use Facebook Lead Ads with Zapier?. If you do need to make any changes to the permissions make sure to Reconnect your Facebook Lead Ads account then reselect the Form in the Zap’s trigger. 

Can you give that a try and let me know how it goes? Happy to assist further if you’re still stuck!