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Answer

Issue with Special Norwegian Characters in Integration Workflow

  • November 24, 2023
  • 3 replies
  • 39 views
O

Hello,

 

I am encountering an issue with the special Norwegian characters Æ, Ø, and Å in our workflow. When we send data containing these characters to Zapier, the characters are correctly received and processed. However, a problem arises when this data is pushed from Zapier to other platforms like Slack and email. Instead of the correct Norwegian characters, we get incorrect characters such as "Ã¥".


Any tips or trick to fix this? 

Best answer by Troy Tessalone

Hi @OWUP 

Good question.

You could configure a Formatter > Text > Replace to find/replace these characters.

A Code step would be more robust to do the find/replace of characters.

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    3 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • Answer
    • November 24, 2023

    Hi @OWUP 

    Good question.

    You could configure a Formatter > Text > Replace to find/replace these characters.

    A Code step would be more robust to do the find/replace of characters.

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    O
    O
    • OWUPBeginner
    • Author
    • Beginner
    • November 27, 2023

    That did the trick :D 

    Troy Tessalone
    SamB
    SamB
    Community Manager
    Forum|alt.badge.img+11
    • SamBCommunity Manager
    • Community Manager
    • November 28, 2023

    That’s great news @OWUP! Thanks so much for popping back here to confirm that sorted it. 😁🎉 And shout out to @Troy Tessalone for helping out here! 👏👏👏

    Please do reach back out in the Community if you run into any further issues or questions at all. Until then, happy Zapping! ⚡

      

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