Ok have Jotform & Zapier creating customer in Halo, all this works:
But nothing is makeing the address import work.
I did a test & added a text prefix (ADx:) before the Jotform selected data & the typed text worked, but the rest did not. I’ve tried many combineations like selecting the customers name as the data, but NOTHING I put inthe Address lines from the avalible Jotform data ever comes in. ONLY things I manually type/enter.
Zap:
Result in Halo:
Hi
To give us more context, post screenshots with how your steps are outlined and configured in EDIT mode.
Finally in Halo this is what comes in with only the things I Manually typed “AD1: - AD5:” actually showing up in the address fields and NOT the above shown data from Jotform.
The name is differente in the Jotform /Zapier example above to the Halo example below, but the result was the same.
If you change the name of the field in Jotform, then you may need to pull a fresh Zap trigger example and remap variables between Zap steps.
For live Zap Runs, check your Zap Runs history activity to see the DATA IN/OUT for each Zap step: https://zapier.com/app/history/
Post screenshots to give us context of the data in the Zap Runs.
Thanks Troy,
I’m not sure why you think I’ve changed the feiled names, I have not changed the name of the field in Jotform.
It is actually impossible to do as I’m using the Google Maps API/Address auto complete.
The fields are set, unlike other address input boxes, so they have been the same from day 1 of setting up Zapier.
I’l check those logs and get back to you.
Yeah so here you can see it never got the data from Jotform, even tho in the edit stage it clearly shows the data it HAS gotten from Jotform.
Post screenshots of the DATA OUT tab from Step 1 that shows the values for the address fields you have mapped to Step 2.
Data out matches Data in, which is Data missing LOL
See below: Note: I just did a new test where I put the suburb after the “Contact Name” again it showed up in the preview, but below nothing. ANY time I put an address field in any output it just has nothing.
Data IN:
name: Fred Again
toplevel_id: 1
is_vip: false
newclient_sitename: Home
newclient_phonenumber: (837) 292-9299
site_address_line1: AD1:
site_address_line2: AD2:
site_address_postcode: AD5:
site_address_line3: AD3:
site_address_line4: AD4:
newclient_contactname: Fred Again
newclient_contactemail: fred@again.com
Data OUT:
id: 932
name: Fred Again
toplevel_id: 1
is_vip: false
newclient_sitename: Home
newclient_phonenumber: (837) 292-9299
newclient_delivery_address:
id: 18998
type: -2
line1: AD1:
line2: AD2:
line3: AD3:
postcode: AD5:
primary: true
inactive: false
date_active: 2024-03-13T02:11:42.9861625Z
site_id: 1019
newclient_contactname: Fred Again
newclient_contactemail: fred@again.com
Please post screenshots to make sure context is kept.
DATA OUT from STEP 1.
Can you post a screenshot of the DATA OUT from the Step 1?
That shows the address data points from Jotform.
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