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Issue Setting Up Perplexity API Connection

  • September 21, 2026
  • 3 replies
  • 25 views

cskomra

Is anyone else having trouble setting up a basic Perplexity API connection in Zapier Connections?

I have a Pro account with $10 API credits.

I’m getting this error:

 

Here’s a clickable version of the Migration page it’s referring to:

https://docs.perplexity.ai/docs/agent-api/migrate-from-sonar/overview

 

When I researched where to go to “update the endpoint”, it said:


If you're using Zapier's native Perplexity integration… (which I believe that I am)
 

You can't change the endpoint yourself— it's baked into Zapier's integration. You'd need to wait for Zapier to update the integration to the new Agent API, or replace the Perplexity step with a manual API call.

I can do a manual API call, but is Zapier going to “update the integration” soon? Or am I just doing this all wrong? Or, is there a better way?

Thank you for your help

Best answer by SamB

Hi and welcome to the Community ​@cskomra! 👋

I checked on this end and found there’s a bug report for that error you’re seeing when attempting to connect. I can’t give an ETA on when it will be resolved but I’ve added you to the list of folks being affected by it so you’ll get an email notification from us as soon as it’s fixed.

In the meantime, you could try connecting your Zap to Perplexity’s API using our Webhooks or API by Zapier apps instead. They’re a little different from regular app actions, so if you’ve not used either of them before these guides should help:

If you give either of those a try and get stuck at all just let us know!

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 21, 2026

Hi ​@cskomra 

Try opening a ticket with Zapier Support to report the issue: https://zapier.com/app/get-help

 

NOTE: Most Zap app integrations are created and managed by the app developer (not Zapier) using the Zapier Developer Platform.

 

If Zapier owns the Perplexity Zap app integration, no timeline will be provided about when that will be updated.


SamB
Community Manager
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  • Community Manager
  • Answer
  • September 22, 2026

Hi and welcome to the Community ​@cskomra! 👋

I checked on this end and found there’s a bug report for that error you’re seeing when attempting to connect. I can’t give an ETA on when it will be resolved but I’ve added you to the list of folks being affected by it so you’ll get an email notification from us as soon as it’s fixed.

In the meantime, you could try connecting your Zap to Perplexity’s API using our Webhooks or API by Zapier apps instead. They’re a little different from regular app actions, so if you’ve not used either of them before these guides should help:

If you give either of those a try and get stuck at all just let us know!


cskomra
  • Author
  • New
  • September 22, 2026

Thank you, ​@SamB and ​@Troy Tessalone! I will try these other approaches.

Your kind welcome and helpful support are greatly appreciated!