Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi, I’m trying to add new contacts in my 17Hats to Klaviyo List. But it keeps failing creating a new subscriber and keeps returning an error with no further details when I did the test connection. Please help!

 

 

Hi @Carmen Tseng 

Good question.

We would need to see screenshots with how your Zap step is configured.

Hi @Troy Tessalone , thanks! Here are the set up I did so far:

 

 

 

@Carmen Tseng 

Things to check/try:

  1. Check your Klaviyo app account connections to Zapier here: https://zapier.com/app/connections
  2. Check if the list is a double opt-in as per the List field description more
  3. Try testing with a different trigger example data

 

 

@Troy Tessalone it’ve set it to single opt in. Do you mean testing different test data? I tried all the it pulled from 17 Hats, no luck! Any other ideas?

@Carmen Tseng 

Is the email address already a subscriber of the List?

 

 

@Troy Tessalone no it wasn’t.

@Carmen Tseng 

Wondering if it is related to the Phone # format.

Try removing that mapped variable and test.

 

@Carmen Tseng 

Another thing to check, is if that email address has been blacklisted or has opted-out/unsubscribed.

@Troy Tessalone THAT WORKED!!! Gosh Klaviyo is so pedantic with the formatting of cells. You’re a genius and life saver, thank YOU!!!!

Reply


Terms & Conditions