Answer

Is it possible to retry a specific Zap step (e.g., Webhooks) up to 3 times on failure?

Forum|Forum|1 year ago
November 18, 2024
3 replies
308 views

SeanBailey
Beginner

Hello,

I’d like to know if it’s possible to loop over a specific step only when it has failed. If this is feasible, what would be the best approach to implement this?

For example, in the scenario below, I’d like to attempt looping up to three times over step 6, “Webhooks by Zapier,” if an error is received. How can I achieve this after the final attempt has been made?

Thanks

Sean

Best answer by Troy Tessalone

Hi @SeanBailey

Some options:

Use multiple Error Handlers: https://help.zapier.com/hc/en-us/articles/22495436062605-Set-up-custom-error-handling#h_01HPPKK18N9C64R762TSZGMFPK
Configure a looping Zap with webhooks:
- General steps logic
  - Trigger: Webhook - Catch Hook
  - Action: Webhook
    - This is your regular webhook action
  - Action: Filter
    - Add conditions to check whether to proceed or not
    - Help: https://zapier.com/apps/filter/help
  - Action: Delay
    - You probably want to add a Delay before trying the Webhook step again
    - Help: https://zapier.com/apps/delay/help
  - Action: Webhook - POST
    - Use the webhook URL from Zap step 1

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

+14

Troy Tessalone
Zapier Orchestrator & Solution Partner
Answer
Forum|Forum|1 year ago
November 18, 2024

Hi @SeanBailey

Some options:

Use multiple Error Handlers: https://help.zapier.com/hc/en-us/articles/22495436062605-Set-up-custom-error-handling#h_01HPPKK18N9C64R762TSZGMFPK
Configure a looping Zap with webhooks:
- General steps logic
  - Trigger: Webhook - Catch Hook
  - Action: Webhook
    - This is your regular webhook action
  - Action: Filter
    - Add conditions to check whether to proceed or not
    - Help: https://zapier.com/apps/filter/help
  - Action: Delay
    - You probably want to add a Delay before trying the Webhook step again
    - Help: https://zapier.com/apps/delay/help
  - Action: Webhook - POST
    - Use the webhook URL from Zap step 1

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor

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SeanBailey
Author
Beginner
Forum|Forum|1 year ago
November 18, 2024

thank you

Like

+11

SamB
Community Manager
Forum|Forum|1 year ago
November 19, 2024

Thank you so much for confirming Troy’s suggestion worked by marking it as the best answer, @SeanBailey! This makes it easier for others with the same question to find the solution. 🤗 And a big thank you to @Troy Tessalone for jumping in to help out! 🧡

If there’s anything else you need please do reach back out to the Community. In the meantime, happy Zapping! ⚡

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