"invalid type for field"

  • 14 April 2023
  • 1 reply


I’m setting up a zap to create a project in Capsule when a chat is started in Tawk. 

However I keep getting an error "invalid type for field". I think this is for the ‘name’ field. I’ve tried every option in this field, but none of them work. 

Any ideas folks please?


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1 reply

Userlevel 7
Badge +6

Hey there @KassyMarsh,

Welcome to the Community! 🎉

Before we dig deeper into this, could you please share a detailed screenshot of how your Zap is configured? Especially the “Action” section of the Capsule step. This will help us determine the cause of the error. Please don’t include/blur out any personal information in the screenshot.

Thanks! 😊