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Invalid permission issue with Facebook, ensure this account can access the page.

  • February 23, 2023
  • 1 reply
  • 144 views

Estamos com mais de 5000 zaps do Facebook criados na qual está retornando mensagem de erro “Invalid permission issue with Facebook, ensure this account can access the page.“ 

Mas todos os acessos as paginas e gerenciadores estão corretamente.

 

Já havia ocorrido este erro similar no dia 08 de dezembro de 2022, podem verificar o ocorrido? pois este erro está afetando os ZAP novos e Antigos.

Moderator edit to include Google Translation of original message:

We have more than 5000 Facebook zaps created which are returning the error message “Invalid permission issue with Facebook, ensure this account can access the page.”  But all access to pages and managers are correct. This similar error had already occurred on December 8, 2022, can you verify what happened? because this error is affecting the new and old ZAPs.

Best answer by SamB

Hi @ANAPRO! 🙂

You’re not the only one running into these issues. Meta apps such as Facebook Lead Ads are currently experiencing problems in connection which is causing various errors.

I’ll be closing this topic now so the Zapier Community can better keep track of the incident in the main topic here:

Please subscribe to updates on that main topic and on the incident page (https://status.zapier.com/incidents/yn098y208nn8).

Hope to have a fix on this soon! 🤞​​

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1 reply

SamB
Community Manager
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  • Community Manager
  • Answer
  • February 23, 2023

Hi @ANAPRO! 🙂

You’re not the only one running into these issues. Meta apps such as Facebook Lead Ads are currently experiencing problems in connection which is causing various errors.

I’ll be closing this topic now so the Zapier Community can better keep track of the incident in the main topic here:

Please subscribe to updates on that main topic and on the incident page (https://status.zapier.com/incidents/yn098y208nn8).

Hope to have a fix on this soon! 🤞​​