Question

Invalid cross reference ID - Salesforce

  • 6 February 2023
  • 3 replies
  • 305 views

Hi Team,

 

I’m trying to update the salesforce lead record and it's throwing the below error even though recordid & datatype are in the correct format.

For reference:

  

 


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3 replies

Userlevel 7
Badge +14

Hi @Bsa Ops 

Good question.

For us to have enough context, please post detailed screenshots with how your Zap steps are configured, thanks.

Thanks for jumping into this @Troy Tessalone Please find attached screenshots:

  1. Complete ZAP

  1. Detail record trigger:
  2.  

Userlevel 7
Badge +14

@Bsa Ops 

We’d need to see more details about Step 2