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Question

Interface showing site cannot be reached

  • June 23, 2025
  • 4 replies
  • 23 views

Hello,

How can rectify this issue, when i clicked on interface to create form, the page was showing the site cannot be reached.

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4 replies

SamB
Community Manager
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  • Community Manager
  • 9736 replies
  • June 26, 2025

Hi ​@Folarinouyomi10, welcome to the Community! 🎉 

Sorry to hear you’re getting that error when trying to add a form to an interface. I created a new interface in my own account just now and was able to add a Form component without any “site cannot be reached” type of error—so hopefully it was just a temporary glitch 🤞

Are you still seeing that error when you try to add a form to the interface now?

I’m keen to help get this resolved, so please keep us posted on how it’s going!


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • 9736 replies
  • July 2, 2025

Hey ​@Folarinouyomi10, just checking in—are you still seeing those “site cannot be reached” errors? 

Want to make sure this gets sorted, let us know if you still need any help! 🙂


Yes, I will appreciate if you can help me out.


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • 9736 replies
  • July 16, 2025

I’m so sorry for missing your reply here ​@Folarinouyomi10. I did some digging on this end and found a similar report of that same “site cannot be reached” error. In that case, the issue seemed to be due to their local network or ISP blocking access and using a VPN resolved it. 

Do you happen to have any firewalls, antivirus software, or network restrictions that could be interfering with access to the Interfaces form component? If possible, try opening Interfaces from a different network connection or using a VPN to see if that helps.

Let us know how it goes!