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Best answer

Integrating Salesforce campaign contacts with Mailchimp customer journeys using Zapier

first time Zapier user and not able to get my integration test to go through what am I doing wrong?

My goal is to create an integration between salesforce and Mailchimp using Zapier. When a new contact gets added to a salesforce campaign those contacts will then be added to a milchimp customer Journey.

so far I have 1. New or updated file on record > campaign name > record Name 2.Add contact to campaign > campaign name>contact ( general email)

 

so far both test have failed so Im stuck.

Can anyone help?

Best answer by Troy Tessalone

​@gcumming 

The screenshot do not show how the Zap steps are configured in the CONFIGURE tab while in EDIT mode with the field mappings visible.

 

NOTE: For the Mailchimp step, try using this Zap action: Mailchimp - Add/Update Subscriber

That lets you add a Tag.

 

 

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • May 13, 2025

Hi ​@gcumming 

For us to have true context, post these screenshots:

  • how your Zap steps are outlined
  • how your Zap steps are configured in EDIT mode with the field mappings visible
⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
    • gcumming
    • Author
    • New
    • May 13, 2025

    Here are screenshots of the steps

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • Answer
    • May 13, 2025

    ​@gcumming 

    The screenshot do not show how the Zap steps are configured in the CONFIGURE tab while in EDIT mode with the field mappings visible.

     

    NOTE: For the Mailchimp step, try using this Zap action: Mailchimp - Add/Update Subscriber

    That lets you add a Tag.

     

     

    ⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
    • gcumming
    • Author
    • New
    • May 13, 2025

    Thank you, Im a few hours in and I think I got it. Now to figure out paths...

    JammerS
    Forum|alt.badge.img+6
    • JammerSZapier Staff
    • Zapier Staff
    • May 14, 2025

    Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.

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