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  • Instagram for Business error: Unable to retrieve your Facebook Accounts. API calls from the server require an appsecret_proof argument.

When I try to connect the Instagram for Business to my account I received this error:
​​​​​​

Oh, foo.

Zapier could not connect to your account.

Unable to retrieve your Facebook Accounts. API calls from the server require an appsecret_proof argument.

Hi @user123 

Help articles for using IG for Biz in Zaps that may provide guidance: https://zapier.com/apps/instagram-for-business/help

 

Tip to try:

 

Hi there @user123,

I just came across your post here and wanted to check in here to see how you’re getting on. Are you still running into the same issue when connecting your Instagram for Business account in Zapier?

Please do let us know if you’re still in need of some help on this one we’re happy to assist further! 🤗

I’m still getting this issue when connecting “Facebook conversions for business admins” @ken.a 

Im having the same issue today - everything was working but now impossible to connect - damaging my business performance @ken.a 

I have the same issue with “Facebook conversions for business admins”. (This is the first time I’m trying to use it.)

Hi @akater,

 

This is a known issue with the Facebook Conversion for Business Admins. We are still contacting Meta to formulate an update to fix this recurring issue. Rest assured that we will update this thread if an update is available. We sincerely apologize for any inconvenience.

Hi @akater,

 

This is a known issue with the Facebook Conversion for Business Admins. We are still contacting Meta to formulate an update to fix this recurring issue. Rest assured that we will update this thread if an update is available. We sincerely apologize for any inconvenience.

 

I am having the same issue, can you tell me what we can do while you fix the issue?

Hi @StudioMartinaFlor,

 

We don’t have an update from Meta yet, as they are still fixing the issue with authentication with their API. There is no current workaround that was addressed. We will keep this thread up to date once an update is available. We sincerely apologize for the inconvenience.

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