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Je suis entrain de créer une automatisation simple.
Mais quand je veux relier mon Instagram For Business, donc en me connectant à Facebook (Compte Facebook relier au même mail, avec partage tout compris sur les 2 comptes, tout valide), au final, j’ai un message d’erreur qui apparaît. J’ai beau avoir activer tout ce qu’il fallait, fait tout ce qu’il faut, beaucoup de test et d’attente, mais toujours rien. Mon compte est bien en compte pro pourtant.
Comment faire ? Mon lancement deviens de plus en plus urgent

Moderator translation to English:
I'm creating a simple automation.But when I try to connect my Instagram for Business, by logging into Facebook (Facebook account linked to the same email, with full sharing included on both accounts, everything validated), I end up getting an error message. I've activated everything I need, done everything I need, done a lot of testing and waiting, but still nothing. My account is now a professional account, though.What should I do? My launch is becoming more and more urgent.

 

Hi ​@aleks75,

 

Welcome to the Community.

If you're having trouble connecting your Instagram for Business account to Zapier, first ensure your account is a Business Account linked to a Facebook Page, as required by the API. Check that all necessary permissions are granted during the connection process. Clearing your browser cache, re-authenticating the account in Zapier, and reviewing Facebook Business Integrations can help resolve the issue. Also, ensure your use complies with Facebook and Instagram policies to avoid access restrictions.

If you need any further assistance, please feel free to ask. We're here to help you get your integration up and running smoothly for your launch.

Hi there, ​@aleks75 👋

Just came across this and wanted to check how things are progressing—did you get the account added successfully? 

If not, I did some checking and the Instagram for Business app requires a Business or Creator account that’s linked to a Facebook Page in order to work. So could it be that your Business/Creator account isn’t linked to a Facebook page? 🤔 

If it’s not linked I’d recommend checking out Meta’s guide on how to connect a Facebook Page to your Instagram account here: Connect or disconnect an Instagram account and your Facebook Page.

And you can find more details on the full requirements for using the Instagram for Business app here: About Instagram for Business's app

Please keep us posted on how you get on, want to make sure this gets sorted! 🙂

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