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Question

Incorrect GST addition issue when transferring invoices from Dance Studio Pro to Xero.

  • February 8, 2024
  • 1 reply
  • 32 views
N

When invoices transfer to Xero from Dance Studio Pro GST is getting added. It should be inclusive of GST and I then have to go and manually change each invoice. How can I fix this problem.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • February 8, 2024

Hi @Nell, welcome to the Community! 👋

That’s very strange. To help us identify whether this behaviour might be caused by a bug can you please share a screenshot showing the current set up of the Xero action that’s incorrectly adding GST? Remember to remove/hide any private information (like names, emails, addresses etc.) from any screenshots before sharing.

And can you take a look in your Xero account and confirm whether there any settings on Xero’s end that might be set to add GST? 

Thanks for your assistance on this, looking forward to your reply!

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