About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

I want zapier to create a salesforce lead from ninja forms even if its duplicate

  • 25 January 2023
  • 1 reply
  • 123 views
A
Userlevel 1

I want to create a lead from my ninja form field even if the email is duplicate. Problem is it is providing an error for being duplicate. How can I bypass this?

icon

Best answer by Troy Tessalone 25 January 2023, 19:50

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Troy Tessalone
Userlevel 7
Badge +14

Hi @Aussie_steve 

Good question.

Generally there is a Salesforce setting that needs to be adjusted to allow for duplicates.

 

Error: “DUPLICATE_VALUE”

If you see this error, there may be a "Duplicate Rule" in place on your Salesforce account preventing Zapier from creating the record. Here is an example of a "Duplicate Rule" for Account objects:

Salesforce Standard Account Duplicate Rule

If the Actions are set to 'Alert', the rule will block these "fuzzy duplicates" from getting created and throw the "DUPLICATE_VALUE" error).

Unchecking the 'Alert' box will allow the "duplicate" to be created.

Salesforce's help docs cover more details on duplicate rules for standard objects and how to customize a duplicate rule.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Terms & Conditions