Hi Team,
I'm trying to integrate Facebook leads with Mercury Connect, but I keep encountering a session expiry error. I've tried reconnecting the account, but it didn’t help. I also added a new account, but it's still not working properly.
Please provide a solution and steps to successfully establish the connection.
+6Hi
Welcome to the Community.
If you're facing session expiry errors while integrating Facebook Leads with Mercury Connect, try these steps: re-authenticate by ensuring you're logged into the correct Facebook account, check that your account has the necessary permissions, clear your browser's cache and cookies, try using a different browser, and check Facebook's Platform Status for any known issues. If the problem persists, contact Mercury Connect's support for further help.
I hope this helps. If you have any other questions or need further clarification, please don't hesitate to ask.
This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.
Thanks so much
We will give that a go and let you know.
Appreciated
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