I just want to cry everytime I try to make a change to my zap I ruin it and now this simple two step zap is not working at all. I’ve spent hours - I jsut want to hire someone to get it to work properly with the data I am looking for. It’s moving data from ScoreApp to MailerLite - simple two steps. Anyone???
Question
I have a really simple two step Zap that should be a breeze to setup but I can't do it
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+14- Zapier Orchestrator & Solution Partner
Hi
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- Zapier Solution Partner
This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.
Would love to discuss helping you with this (and potentially future) Zaps.
Thanks,
Jeff
+11- Community Manager
Hi there,
I can see you reached out to our Support team and they were able to help with this. I’ll share the instructions they provided here in case it’s helpful for anyone else who comes across this thread in the future:
“It sounds like the phone number field isn't consistently mapped, and the last name field is set as a static value, which is causing issues with your Zaps. Let's walk through these steps to resolve the problem:
- Handling New Subscribers:
- If these are new leads, ensure you're using the 'Create/Update Subscriber' action in MailerLite rather than 'Add Subscriber to a Group,' which only updates existing subscribers. Here's a guide on setting that up:
[Screenshot for handling new subscribers].
2. Mapping the Phone Number Field:
- Ensure that the phone number field in your Zap is mapped to pull the correct data from ScoreApp. This guide provides a visual on how to map fields:
[Screenshot of how to map phone number field].
3. Correcting the Last Name Field:
- Instead of a static value like "Smith," the last name field should be dynamically mapped to the last name field from ScoreApp. This will ensure that the Zap processes the correct last name for each lead:
[Screenshot of last name field setup].”
As those instructions helped you to get the Zap working I’ll go ahead and mark this post as the best answer. But if anything else comes up, feel free to reach back out. In the meantime, happy Zapping! 😁⚡
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