Hi @Chayapol
Have you checked these items out?
Do I need a paid Bitrix24 CRM account to use Bitrix24 CRM with Zapier?
You need a trial or paid Bitrix24 CRM plan to use Bitrix24 CRM with Zapier.
Do I need special account permissions in Bitrix24 CRM to use Bitrix24 CRM with Zapier?
There aren't any specific Bitrix24 CRM account permissions to connect Bitrix24 CRM to Zapier. All cloud users with commercial subscriptions and on-premise users with an active maintenance subscription can use the integration. Only admins can install the Zapier app in Bitrix24 CRM.
Hi @Chayapol!
Did Moh’s suggestion help here? Was it related to your Bitrix24 Plan? Let us know if you still need some help with this!