Skip to main content
Question

I cannot connect meta account to Zapier: "You can't connect to Zapier Inc. with this account" error

  • February 17, 2026
  • 2 replies
  • 12 views

Meta cannot connect?

Does anyone know why I can’t connect? 

2 replies

drtanvisachar
Forum|alt.badge.img+5
  • Zapier Solution Partner
  • February 17, 2026

Hello ​@patiencec 
That error usually means you’re logged into a Meta account that doesn’t have the right permissions for the Facebook Page, Ad Account, or Business Manager you’re trying to connect.

Try this
Log out of Facebook completely and reconnect in an incognito window
Make sure you’re using the profile that has Admin access in Meta Business Manager

If it still fails, it’s almost always a permissions issue on the Meta side rather than Zapier itse

Dr. Tanvi Sachar
Monday Certified Partner, Tuesday Wizard


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • February 23, 2026

Hi there ​@patiencec! 👋 Did you have any luck connecting your Meta account after giving drtanvisachar's suggestions a try? 

If not, can you try selecting the “Zapier” app instead of the "Zapier Inc.” app when connecting and let us know if that fixes it?

Looking forward to hearing from you!