Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

When I tried to connect to my Basecamp account, Zapier replied with the following error:

“You can’t use Basecamp Next with your existing Basecamp accounts. This app only works with Basecamp 2.”

However, I am using Basecamp 2.3.14, the latest version.

Any suggestions? Thank you.

 

Hi @feliciaSF 

Some help articles to review for using Basecamp 2/3.

https://zapier.com/apps/basecamp2/help

https://zapier.com/apps/basecamp3/help

I just reviewed the links and unfortunately they don’t cover my issue. But thank you for sending them along.

@feliciaSF 

You may want to try reaching out to Basecamp Support for possible guidance.

Reply


Terms & Conditions