Hello, I am not being able to connect to Facebook conversions API, as it is not allowing to the ad account currently being used. It says one or more accounta are in bad standing, even though the ad account is working fine. There are some other ad account that have been flagged in the past.
Question
I can't connect ad account for facebook conversions API because it says one or more of add accounts are in bad standing.
+14- Zapier Orchestrator & Solution Partner
Hi
Check the help links for the 2 different Facebook Conversions Zap app integrations:
- Facebook Conversions
- Facebook Conversions (for Business admins)
+11- Community Manager
Hi
Are you still getting that error about one or more of your accounts being in bad standing? If so, it seems like that message is coming from Facebook rather than Zapier, and is likely due to other flagged accounts in the same Business Manager, even if the one you're attempting to connect is fine. You mentioned some were flagged in the past, so I'd suggest checking the status of all your accounts and contact Meta about any that are currently flagged. Once that’s resolved, try connecting the account again to see if that does the trick.
Keep us posted on how it goes with them, want to make sure it gets sorted!
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