Question

HubSpot list isn't available as an option in the dropdown when choosing "New Contact in List."

  • 17 June 2023
  • 1 reply
  • 61 views

I am trying to connect Hubspot with Pipefy by choosing the trigger New Contact in List. However, my Hubspot lists aren't being shown as options in the dropdown, only one of my lists is being shown and it is an active list. Does anyone know why I cannot see my other lists as options?

I have tried reconnecting to Hubspot, I have deleted the connection and connected again. I have also created new lists to see if they appear. I have also tried to search the lists by ID but nothing appears. Does anyone know what else I can try to fix this issue?

Thank you :)


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1 reply

Userlevel 7
Badge +14

Hi @Victoria Mello 

Good question.

HubSpot help articles: https://zapier.com/apps/hubspot/help

 

Smart List is not available in the dropdown

The Add Contact to List action only works with Static Lists in Hubspot.
Smart Lists will not show up here. You'll need to change your list in Hubspot to be a static list, or else use the Create/Update Contact action to update the property that would make a contact automatically qualify for a Smart List.