Hello, my goal is to be able to receive contacts from people who fill in their information on our website. It would then go to HubSpot, but my problem is that I want it to go to MailChimp. How do I fix this? Will appreciate any help. Thank you!
Question
HubSpot isn't transferring contacts to Mailchimp when people fill in their information online.
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+12- Zapier Solution Partner
- 1030 replies
If the form on your site is a Hubspot form you can build a zap like this:
Trigger: New Form Submission in Hubspot
Action: Add/Update Subscriber in Mailchimp
if its not a Hubspot form but contacts are still going into Hubspot your zap might be more like this
Trigger: New Contact in Hubspot
Action: Add/Update Subscriber in Mailchimp
Hi we have done “New Contact in Hubspot” as the trigger and we tested it but when we try to upload the contacts in HubSpot it isn't showing in Mailchimp
+12- Zapier Solution Partner
- 1030 replies
Zapier will not move any contact that already existed in Hubspot… at least not in a normal zap. They do have a feature called Transfer which would move historical contacts.
One other thing that could be happening… The new contact in Hubspot trigger is a polling trigger so it could take up to 15 minutes to trigger
Hi I'm not adding any historical contacts, we added the zap tested it after that we tried adding contacts in hubspot after that it still didn't work
15 mins has passed it has been there for like 7 hrs
+12- Zapier Solution Partner
- 1030 replies
You could try checking your Zap History to see if there were any errors?
Or if you uploaded a large list of contacts you could have run into Zapier’s Flood Protection?
- Zapier Staff
- 102 replies
Hey there
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