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Question

HubSpot error: Halted execution. Property values were not valid. ValidationMessages:

  • 20 October 2023
  • 6 replies
  • 48 views
M
Userlevel 1

I’ve attached a screen record for context.https://capture.dropbox.com/XHYShI7bKzhErlGP

I’m trying to create or update a contact in Hubspot when a job is created in ServiceM8 and I receive this error message…

Error from halted execution: Property values were not valid validationMessages: - email: Email address …….@hotmail.com is invalid

I would love some help with this if anyone can - thanks!

6 replies

ken.a
Userlevel 7
Badge +6

Hi there @MishOffice,

Welcome to the Community! 🎉

I'm sorry to hear about the issues you're facing with your Zap. After reviewing the recording, it seems I require a bit more insight into your “Create or Update Contact” setup.

Could you please share a screenshot of the “Action” section, specifically showing all the fields for the “Create or Update Contact” step? Here’s an example screenshot:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks! 😊

Troy Tessalone
Userlevel 7
Badge +14

Hi @MishOffice 

Good question.

We would need to see how your HubSpot Zap step is configured.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
K
Badge

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Hello @Troy Tessalone & @ken.a 

 

I am having the same error. You can see the screenshots below for the error message and action section in the edit view.

 

Thanks!

 

 

Troy Tessalone
Userlevel 7
Badge +14

@Kaan

Help article to follow about using variables in dropdowns: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
K
Badge

@Troy Tessalone 

 

The links seems like about something else.

Troy Tessalone
Userlevel 7
Badge +14

@Kaan 

Sorry, here you go: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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