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HubSpot error: Failed to create a ticket in HubSpot, status code 400 bad request

  • 12 September 2022
  • 2 replies
  • 227 views

Hi, 

I’m working on a Zap to create a new ticket in hubspot, but the set up action don’t appear and i cannot do my zap, It happens to someone else? We have some solutions? 

 

 

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Best answer by christina.d 23 September 2022, 20:14

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Hi @Julie GUS CHAT 

 

From the error message I see that you haven't granted Zapier the necessary permissions in Hubspot. Check your API Key there and that it is set to the correct permissions. 

Userlevel 7
Badge +9

From the error message I see that you haven't granted Zapier the necessary permissions in Hubspot. Check your API Key there and that it is set to the correct permissions. 

 

Hey there, @Julie GUS CHAT! I wanted to swing by and see if you were able to get this squared away? 

@MohSwellam was spot on in that it sounds like it could be related to permissions. Here’s access to the HubSpot API docs and how to update your permissions.

If you’re looking to create a ticket it sounds like you may need access to this scope:

I hope this helps!

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