Skip to main content

I started to get an error today on a long running zap that I’ve not made any changes to. The error was:
-------

Failed to create an association in HubSpot

This app hasn't been granted all required scopes to make this call. Read more about required scopes here: https://developers.hubspot.com/scopes. errors: One or more of the following scopes are required.

------

I also see this message → 
“This app hasn't been granted all required scopes to make this call. Read more about required scopes here: https://developers.hubspot.com/scopes. errors: One or more of the following scopes are required.”
------

This Zap accepts form input from our website, creates a contact in Hubspot based on that info, creates a deal in hubspot, then Associates the deal and contact so they’re linked. 

It’s never had a problem and I haven’t changed anything on Zap or in Hubspot. 

I attempted to retest and got the same error. I checked the connection with Hubspot and it’s fine. 

Both the deal and contact get created, it’s only the association that isn’t working. 

Sample Data  Out from “Create Deal” step from the logs:

{ "id": "36021768855", "properties": { "createdate": "2025-04-21T07:00:00Z", "customer_segment": "Social", "days_to_close": "0", "deal_source": "Organic", "dealname": "Firefly Team Events (55) 04/23/2025", "dealstage": "appointmentscheduled", "dealtype": "newbusiness", "description": "Event type: Team Graffiti: Mural Madness\nNotes: To test the form. \nNope\nPage: \n", "event_city": "Huntington Beach", "event_date": "2025-04-23", "group_size": "55", "hs_analytics_source": "ORGANIC_SEARCH", "hs_closed_amount": "0", "hs_closed_amount_in_home_currency": "0", "hs_closed_deal_close_date": "0", "hs_closed_deal_create_date": "0", "hs_closed_won_count": "0", "hs_createdate": "2025-04-21T17:53:14.139Z", "hs_days_to_close_raw": "0", "hs_deal_stage_probability_shadow": "0.1000000000000000055511151231257827021181583404541015625", "hs_is_closed": "false", "hs_is_closed_count": "0", "hs_is_closed_lost": "false", "hs_is_closed_won": "false", "hs_is_deal_split": "false", "hs_is_open_count": "1", "hs_lastmodifieddate": "2025-04-21T17:53:14.139Z", "hs_num_associated_active_deal_registrations": "0", "hs_num_associated_deal_registrations": "0", "hs_num_associated_deal_splits": "0", "hs_num_of_associated_line_items": "0", "hs_num_target_accounts": "0", "hs_object_id": "36021768855", "hs_object_source": "INTEGRATION", "hs_object_source_id": "25200", "hs_object_source_label": "INTEGRATION", "hs_open_deal_create_date": "1745218800000", "hs_priority": "high", "hs_projected_amount": "0", "hs_projected_amount_in_home_currency": "0", "hs_v2_date_entered_current_stage": "2025-04-21T17:53:14.139Z", "hs_v2_time_in_current_stage": "2025-04-21T17:53:14.139Z", "num_associated_contacts": "0", "num_notes": "0", "pipeline": "default" }, "createdAt": "2025-04-21T07:00:00Z", "updatedAt": "2025-04-21T17:53:14.139Z", "archived": false }

 

 

Hi ​@rhythmrascal 

For us to have more info, post these screenshots:

  • how Zap step 4 is configured in EDIT mode with the field mappings visible
  • the encountered Zap step error

We are also getting this error. All of our Zaps that associate deals/contacts/companies within HubSpot are broken.  We get the same exact scope error:

Here is what Perplexity AI says:
 

1. Is there any news or information about this Zapier-to-HubSpot Associations feature being broken, buggy, deprecated, or changed?

Yes, there is very recent evidence that this issue is affecting other users as of April 2025. Multiple reports in the Zapier and HubSpot communities describe the same error message: “This app hasn't been granted all required scopes to make this call. Read more about required scopes here: https://developers.hubspot.com/scopes. errors: One or more of the following scopes are required.” Users note that their Zaps, which create associations between deals and contacts in HubSpot, have been working for years and suddenly started failing without any changes on their end23.

Additionally, HubSpot has recently updated its authentication and scope requirements for public apps. As of April 2024, new advanced scope settings are being enforced, and by October 21, 2024, all apps must use these new settings. Apps not updated to meet these requirements may encounter errors like the one you’re seeing….

furthermore:

Summary Table: Scope Change Process

Scenario Who Can Add Scopes? User Action Required? Who Must Initiate Fix?
Official Zapier Integration Zapier (app developer) Yes, re-authorize Zapier must update app


I am happy to reauthorize our Zapier/Hubspot Connection. It would be very helpful to know beforehand if:
a. that is in fact the issue (from someone at Zapier who can confirm it)
b. Reauthorizing the app will fix it.

We have dozens of Zaps and if I break the current connection and it doesn’t work...then we are going to have a lot of issues.

Please let us know.


Hello ​@rhythmrascal and ​@Troy Tessalone, I ran into the same issue myself and believe the root cause looks like there was an update (?) to the Hubspot native Zapier interface for associations.  Any of my Zaps that were making any type of association call (either finding an association or creating an association) failed.  (All of which were working previously without issue.)

The work around that I found -- in full transparency I just implemented it today so still doing some testing, although appears to be working -- is to make a native Webhook call from Zapier using the Hubspot API directly:
https://developers.hubspot.com/docs/guides/api/crm/associations/associations-v4#associations-v4

The general syntax is (this example would create an association with a PUT):

App: Webhooks by Zapier

Event Type: PUT
URLhttps://api.hubapi.com/crm/v4/objects/{fromObjectType}/{fromObjectId}/associations/default/{toObjectType}/{toObjectId}
Payload Type: json
Wrap: no
Unflatten: yes

Headers

Content-Type: application/json
Authorization: Bearer pat-XXX-XXX

 

Hope this helps & good luck!!!!


@Zenbooth and ​@rhythmrascal 

I recommend opening a ticket with Zapier Support if you suspect an issue: https://zapier.com/app/get-help


I got them working by rebuilding the Associations step. This worked on any Zap I had that was using the Create Associations step. 


We have started to get the same error for all Hubspot associations steps. Can’t rebuild the Find Associations Step - doesn’t seem to work anymore.


I have opened a ticket with Hubspot.  I will let you know if they say anything or can at least confirm if it is a known issue or not.


Hi everyone, 

 

Upon checking the issue regarding the HubSpot error, I noticed that this app hasn't been granted all the required scopes to make this call. This was already flagged as a bug. We're currently working on fixing the issue with HubSpot developers. I've added everyone to the list of affected users, and we'll notify everyone via email once an update is readily available. Thanks.


We are also affected by the same error and it would be a lot of work to manually update numerous affected zaps which all stoped working. We would expect that this is fixed in a way which needs no manual intervention as there also was no official message of any changes.


Hi ​@gletsch,

 

We sincerely apologize, let me add you to the list of affected users, and we’ll notify you via email once an update is readily available. Thanks.


Hi Zapier team,

Reporting here that we’ve encountered the same scope issue with our Zaps. Please add us to your email list of accected users, we’d also like to be notified when the issue has been resolved. Thank you!


Hi ​@Fiksari,

I did some digging into this, and it seems like HubSpot deployed a fix regarding this issue. Could you please let me know if you’re still encountering the same issue here?

I'll be keeping an eye out for your response!


Reply