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Question

How to trigger birthday emails from custom fields in Follow Up Boss

  • December 30, 2024
  • 1 reply
  • 3 views

I’m trying to send out Birthday and Purchase Anniversary journey emails. However Zapier needs to map custom fields Birthday and Purchase Anniversary from Follow Up Boss and it doesn’t do that. What can I do to trigger birthday emails for starters?

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1 reply

JammerS
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  • Zapier Staff
  • 2350 replies
  • December 31, 2024

Hi ​@Jwood,

 

Welcome to the Community.

 

If you can't map custom fields from Follow Up Boss in Zapier, a workaround is to extract these fields from the "notes" section using Zapier's Parser. Create a Parser mailbox, then set a Follow-Up Boss Zap to email the "notes" field to the Parser. Teach the Parser to extract specific fields like birthdays or purchase anniversaries. Finally, create a second Zap triggered by new Parser emails to use the extracted fields for actions such as sending personalized emails.

 

Please let me know if you have any other questions or if there's anything else I can do to help.