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Question

How to switch to the correct Facebook ad account in Zapier

  • March 12, 2025
  • 1 reply
  • 21 views

Hello! I am trying to connect my Facebook business accounts with Zapier. When I connect my ad account, it is an old one I do not have access too and I can not switch to current ad accounts where I want to build my zaps. What am I missing?

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1 reply

JammerS
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  • Zapier Staff
  • 3527 replies
  • March 13, 2025

Hi ​@KWitmer,

 

Welcome to the Community.

 

Zapier may be unable to access your Facebook Ad account due to permission issues. Try reconnecting your Facebook account in Zapier, ensuring you're logged into the correct one. Check Facebook's 'Business Settings' under 'Apps' to confirm Zapier has the necessary permissions. Also, ensure you're selecting the correct ad account in Zapier. If the issue persists, further troubleshooting may be needed.