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Hi all, 

 

How do I send a facebook click IDs from our Facebook ads to Sharetribe.

We've integrated the basic pageview Facebook event via the Browser Integration and we're sending the user/created ie lead and listing/created ie customise product conversion events via the Zapier CAPI integration on Facebook. They are tracking correctly in the events manager but they're missing the clickid cookie (fbc) ie the Facebook clickid that links our ad campaigns to the events, hence we're not seeing the events against our ad campaigns. Any idea of how we can resolve this because we have 0 visibility of which ad campaign is driving results.I tried also looking at the Zapier and Sharetribe/Facebook integration but I don't see a facebook clickid (fbc) being passed.

 

Hi ​@Dancho i Maya 

General flow is FB Ad > landing page > conversion > Zap > FB Convs.

Your landing page needs to capture the FB Click ID and save for later once the conversion action happens that you want to report back to FB.

You may need to try asking Sharetribe Support for help on how to do that with their app.

 

Help links for using FB Convs Zap app: 

https://zapier.com/apps/facebook-conversions/integrations#help

 

 


Hi ​@Dancho i Maya,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.